Category Archives: General

sangria and some drag queens

Virtual drinks with drag queens

laptop screen with drag queen sangria class on zoom

As a Melbourne-based business, Mad Scientist Digital is in Stage 4 Lockdown. So we’ve all been working from home and meeting online.

So at the start of September – when the Victorian Premier announced we were in for another 4 weeks of iso (aarrghh!!)– we decided that we needed to organise our team a bit of virtual R&R to lighten our hearts and bring us together as a team.

We needed to do some active bonding, and to be reminded that there’s a whole world out there outside our individual iso-bubbles.

So the Friday drinks we used to do face-to-face, we did online. But with a twist (or two, or three, or ten).

We’re in the business of online business, and one of the trends we’ve been watching is the wealth of creative business pivots.

As part of the AirBNB ultimate pivot from physical to virtual, there’s a whole smorgasbord of online experiences that their providers invent new offerings. You can wander Pompeii with an archaeologist, go on safari in Africa, or meditate with a buddhist monk.

We went with “Sangria and Secrets” – and frocked up for the occasion ourselves. It took us WAY out of Melbourne’s dodgy spring weather and our various home offices. A wonderful combination of performance, conversation and kitchen creativity.

It was massive fun AND it created a unique and unforgettable memory that we will all take with us going forward as a team – of shared laughter and relaxation.

drag queens online cocktail class

SANGRIA AND SECRETS: Fabulous Drag Queens will teach you how to make the most authentic, fresh, and delicious Portuguese sangria, ALL from scratch, step by step! We will not only share this traditional secret recipe, but we’ll also be serving up our unique live performances on stage! It’ll be a cabaret-style digital cocktail class you’ll never forget.” 

Geek out on Google!

  Mad Scientist Digital Algorithm Banner

We’re mad enough to enjoy the constant challenge of keeping up with Google and the other search engines – it’s the core of what we do. We listen to what Google tells us they’ve done – and then we test it to find out what else is happening.
We’ve been known to pick up Google algorithm changes way before they’re announced, giving our clients early responder advantages.

Here are the most recent Google algorithm updates.

1 Feb 7, 2017 Google Algorithm Update on Feb 7th
Although less than a week has passed since the previous shift in rankings, it appears that Google is
rolling out another ranking algorithm update. Many webmasters and tracking tools, including
SEMrush Sensor, have reported significant rankings changes in Google search results.

Feb 1, 2017 Google Algo Update Seems to Target PBNs
Webmasters and the BlackHatWorld forum have reported that there seems to be a Google update
penalizing PBNs (Private Blog Networks), a black hat SEO technique. Although these claims are
supported by data from different tracking tools, including SEMrush Sensor, Google has not officially
confirmed this update.

2 Jan 10, 2017 Intrusive Interstitials Mobile Penalty
Google has announced that starting January 10th it will be penalizing mobile pages with interstitials
that impede user access to content. Here are the examples of techniques that could be penalized: –
Pop-ups that cover the main content – Standalone interstitial that needs to be dismissed to access
the main content – Hiding the main content below the fold

3 Dec 7, 2016 Desktop Search UI Update
Google has updated the UI of its desktop search, bringing it closer to mobile

Information thanks to SEMRush.

Temperament Insights to Add a Bit of Science to Your Digital Marketing Strategy

Once upon a time marketing was an arcane talent – a mystical understanding of human behavior that enabled certain magicians to understand their customers and make sales.  These days, an increasing number of straightforward tools are available to help business people develop the craft of marketing as a skilled practice.    One of these tools is the Myers Briggs temperament model.   Continue reading

Why Is SEO Like Housework?

1. It’s never “finished”

The Internet isn’t “finished” – so SEO can’t be finished. With more and more material on the Internet, changing social media platforms and usage, changing market trends and topics, there’s lots of “dust” settling.

2. A little bit regularly makes a big difference

Like laundry and dishes, doing a bit every day or week means the job doesn’t get too big.  Checking your keyword effectiveness, adding new content and sharing great ideas you find online is best done in small, regular blocks.

3. Having a strategy and a system makes it quick and easy

In SpeedCleaning <<insert link?>>, Shannon Lush describes how to put systems in place to clean your house efficiently when you’re time poor.  Similarly, a a smart system for SEO and digital marketing will make things easier.  Scheduling tools and idea capture techniques will maximise your results.

4. Spring clean every year for best results

As your business and your world changes, so will your SEO and digital marketing.  An annual review of your strategic direction, content and presentation will keep you looking good.

5. You can hire the work out

If your time is too scarce and too valuable to spend on maintenance work, get someone in to do it.  You need to be careful to find a quality service provider, <<link to separate post>> but once you’ve got good help, you can get on with your core business.  (While keeping an eye on the work, of course.  Your SEO provider is great at SEO – and NOT an expert in your business.)


4 ways that the right content builds trust

  1. It demonstrates that you’re sincere.  That you mean what you say.
  2. It demonstrates that you’re competent. That you have relevant knowledge, skills and capability to deliver.
  3. It demonstrates that you’re reliable. If you’re keeping up regular, consistent activity, you’ll show up as current and reliable.
  4. It demonstrates that you’re involved. That you see the client’s needs and concerns, not just your service features.


Content or Adwords – which is best?

Quality content is a strong long term strategy for Search Engine Optimisation.   But these days it’s only part of the picture.

There are places where paid Internet advertising is a strong option, whether its AdWords or Facebook Ads.  These include:

  1. Special promotions
  2. Product launches
  3. ???

To make sure you’re getting value for money, make sure that you’ve done  your homework, so that your paid ads are:

  • Strategic
  • Well-targetted
  • Tested and measured

A scatter gun approach will cost you money every time a poorly targeted ad gets clicked — and then bounces.

If you don’t know how to measure the effectiveness of your paid advertising campaign, contact us now.

Just What IS Content?

There are 3 main types of content:  core marketing copy; ongoing original content; and other external content you share.    Content is read by humans and also by search engines.  Humans need it to look good, be interesting and solve their problems.  Search engines want content to be consistent, trustworthy and  interesting to humans.

Three levels of content

Types of content

1. Your core marketing copy

Your website is the core of your digital marketing — your overall aim is to bring people who want your solutions to your website.  Once they’re there, your core copy is aimed — like all copy, in explaining your value proposition and building trust.

Even if your main source of business is offline referrals, your offer will often be checked out online — so it needs to be compelling.

2. Your ongoing original content

Once upon a time, a static website was enough.   These days, if you’re looking to get online traffic then you’ll do better if you regularly update your content.  Content here like slide shows and blogs will show that you’re up to date and have real value to offer.  In particular, search engines like ongoing activity.

The more original and engaging your copy, the more people will stay to read it and the more search engines will like your website.

3. Selected external content

You can generate interest and trust by sharing other people’s material online.  Your business character will be judged by what you share. If you make it interesting and relevant to your ideal customers then you’re putting your brand in front of them.


What types of content are there?

Content comes in many forms, and can include:

  • written articles
  • videos
  • slideshows
  • audios
  • photos and images
  • infographics

Different people process different modes of information, so a good combination of written material, audio and visual material will meet the needs of your human audience.   Make sure you know your own preferences, so you can avoid overdoing any one channel.

Keep in mind at all times that search engines are word based, so complement images and videos with quality text with strong keywords for better rankings.


What Do You Do Before You Do Digital Marketing? Insights from Good to Great

In a world where Internet presence is becoming increasingly important, it can be easy to be convinced to jump into a digital marketing program.  After all, every one is doing it — and being noticed is the first step in finding new customers.

The question is “Are you really ready?”  Have you done the ground work to present well, or are you going into an uninformed process that could result in the curse of the computer age – GARBAGE IN, GARBAGE OUT?

Technology Last  (Good to Great rules!)

In 2001, Jim Collins published his research into the factors that turned good businesses into great businesses, performing well above their industry average over long periods of time. The title of the book is “Good to Great. Why Some Companies Make the Leap and Others Don’t”.

Collins described a cyclic process of 6 steps that — pursued persistently — significantly increase and sustain outstanding business performance. He called this cycle of steps “the Flywheel”. You’re probably not here for business coaching, but just so you have the picture, the 6 steps are:

  1. Smart leadership first. Businesses with leaders who are smart coaches, not charismatic heroes are the businesses that thrive.
  2. Get your team right to get your business right. The people you need probably aren’t the same as you.  Build the right team and work with them in deciding what to do.
  3. Practice brutal honesty. Acknowledge what’s going on (and have faith you can deal with it). Create permission for the truth to be heard and dealt with.
  4. Know your core value proposition. Deeply understand the heart of the business you’re in – the place your passion, excellence and customer value meet.
  5. Name the rules — explicitly.  Develop a culture of discipline where everybody understands what the rules are for “our game” and what success looks like.
  6. Use relevant technology to accelerate business performance based on sound strategy.

The Core Application to Digital Marketing?

The right technology at the end of the right strategy will pay off big time — if you’ve done your homework.  Then you know what you’re selling and you know you’ve got the right people on your team to deliver:

  • Your message; AND
  • The value you promise.

Without knowing the value that your customer is really buying and being able to deliver on your promise, you risk spending a whole lot of money on the wrong message and (much worse) damaging your reputation because you’ve missed the mark.

Don’t play READY / FIRE / AIM — it’s way too expensive!

Leigh Baker is a writer and sustainable business coach specializing in the skills business owners need to turn innovative business thinking into strategic action.

SEO: EVERYBODY Pays – But Who Gets Value?

Everybody pays for SEO and web traffic, one way or another.  It may be in time writing blog posts.  It may be in favours from family and friends with varying levels of expertise and availability.  It may be in AdWords and Facebook Ads.  It may be the hidden costs of low rankings caused by out-of-date “tricks” that used to work.

Everyone who wants to be found on the Internet pays.

Not everyone gets value

There are a lot of people out there doing SEO.  It’s a new field that’s constantly changing.  There aren’t all that many experts, however.

We find that a lot of people are paying for SEO and getting pretty poor returns.  Aside from the straight-out scam artists, there are a lot of people who THINK they know how to do SEO because they’re smart and they’ve read some articles.

They may be very good at their day job, but if they’re not doing SEO full-time, they can’t possibly be keeping up with algorithm changes, Internet content changes, changing social media platforms and audiences, or the changing demands of new and more varied access devices.

How do you evaluate SEO quality?

First, you’re looking for a SEO provider who’s going to be a long term partner.  Then ask them about:

  • The breadth of their digital marketing expertise — in social media, in design, in core SEO algorithms, in marketing, in coding. (Your developer could be a great developer – and the worst possible choice for a digital marketer.)
  • The depth of their experience:   if you can find someone who’s been around since the Internet began, that’s a good sign in itself.  If they haven’t been working in digital marketing for at least 3 years, then think carefully.
  • Whether they have a team that’s able to deliver ongoing results.  You need to be sure you’re not just dealing with a “superman” professional who’s great – and going to overload and breakdown before he or she delivers (after a series of “too busy” delays).
  • Whether they are independent: do they exercise healthy scepticism about Google’s press releases and do their own research into what works?
  • How they will provide you with evidence of their results. How will they measure the results that they get for you (and how will they explain those measurements to you so you understand).

Are you concerned about whether you’re getting value?

We offer a low cost, no obligation Digital Health Check that will give you an independent audit about what’s working and not working in your digital marketing.  Contact Us to book your Health Check.



CONTENT, COPY AND SEO – WTF? (What are The Facts?)

Content is a critical element in any digital marketing strategy — understand the role it plays and you can get more out of your marketing $$$s.  It’s the strong foundation of all your digital marketing and will reduce your overall marketing costs – so don’t underrate it.

The facts about SEO

Search Engine Optimisation is about meeting the needs of two audiences — your website visitors AND the search engines that bring them to you.  The basic facts of SEO are:

  • Search engines can’t read pictures and videos (yet).  This means SEO is primarily a game of words – but not words for the sake of words.
  • Search engines look “under the hood” — so it’s more complicated than just what’s visible in your content.
  • Search engine algorithms change constantly as they try to find the best possible information for their users — so EVERY “tricky technique” has a limited life span (and a potential future risk).
  • The Internet is growing – every day there’s more.  More web sites, more social media on more platforms, spreading more ideas.
  • Internet access technology is changing — with more and more different devices in use.
  • The Internet reflects human interests and concerns — which change constantly.

SEO is like housework — it’s never a “done thing”.  Keeping up with it on a regular basis prevents nasty surprises in your page rankings.


Quality content is critical

Without quality content visitors move on quickly.  Your bounce rate is high and search engines will notice – so your rankings will be poor.

Whatever gets a visitor to your site, once they’re there it’s the quality of your content that keeps them there. Even if your business is based on referrals, your website still has to sell you. Your content has to add value, it has to showcase YOUR value — and it’s got to look good.  Otherwise visitors move on — fast!


What is content, anyway?

There are three basic types of content:

  1. Your website’s core copy, which explains who you are and how you add value for your customers.
  2. Your value-adding ongoing content — the blog posts, whitepapers, videos, infographics, images and audio podcasts and that a) reinforce who you are and b) demonstrate how you add value.
  3. You can also use carefully  selected external content to inform your customers and demonstrate your values and your style.

With good content on your web site, you’ve got a wealth of material to drive your digital marketing strategy.


The name of the game is TRUST

Fundamentally, your web presence is an ongoing multi-media production that tells the story of you, your business and your customers.    Your web site is your primary web presence — and it’s there to create trust.

That trust is created in two separate audiences: you need trust from search engines AND trust from your potential customers.

  • If your coding is done well, and your content is consistent, you’ll get more trust and better rankings from the search engines.
  • If your content is clean, original, interesting and valuable, you’ll get more trust from potential customers.


Quality content is your best SEO insurance

If you’ve done that all-important marketing homework and have a really clear, customer focused set of value statements, you’ve built a great foundation for quality core copy.

If you’re putting genuine, valuable, original ongoing content out to your audience, your visitors will stay longer and explore further.

Good, clear, consistent core copy plus interesting, useful ongoing content is a sound SEO investment.  You’re working with the system.

If you spend time and effort on specific “tricks” it may pay off in the short term, but won’t last.  Once upon a time “the thing to do” was to have lots of backlinks — these days, junk backlinks to poor quality or unrelated sites will hurt your rankings instead of helping them.


What does this mean for your web site?

  1. Your web site has to look good (to your ideal customer) — if it looks like a dog’s breakfast, if it looks 5 years old, if it ‘breaks’ on smaller devices, you’ll lose traffic and you’ll lose potential business.
  2. Your content has to BE good — if it doesn’t explain your value, if it doesn’t demonstrate your value, if it doesn’t engage visitors to stop, look, listen AND take action then you’ll lose traffic and you’ll lose potential business.

Invest in your content and your message, and you’ll make the most of your SEO spend.